This course provides managers and supervisors with the tools needed to recognize, prevent, and address bullying and other disruptive behaviors in the workplace. It covers the impact of workplace bullying, effective intervention strategies, and how to create a respectful and productive work environment.
Key Highlights:
- Understanding what constitutes workplace bullying and disruptive behavior.
- Recognizing the impact of bullying on employees’ well-being and business operations.
- Identifying different forms of disruptive behavior, from verbal abuse to physical intimidation.
- Implementing awareness and prevention strategies to create a respectful workplace.
- Encouraging employees to report bullying and document incidents effectively.
- Conducting fair and impartial investigations into workplace bullying complaints.
- Utilizing different levels of intervention, from informal conversations to disciplinary actions.
- Understanding the importance of zero tolerance for bullying and maintaining workplace safety.
By the end of the course, you will have learned:
- How to identify workplace bullying and disruptive behavior before it escalates.
- Effective strategies for addressing and preventing workplace bullying.
- The role of documentation, investigation, and intervention in resolving conflicts.
- How to apply disciplinary measures while ensuring fairness and compliance.
- Best practices for fostering a workplace culture of respect, safety, and professionalism.
This training equips managers and supervisors with the knowledge and skills necessary to handle workplace bullying effectively, ensuring a positive and productive work environment for all employees.