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This course provides a comprehensive overview of workplace emergency preparedness, equipping employees with the knowledge and strategies needed to respond effectively when emergencies arise. From understanding the components of an Emergency Action Plan to navigating active shooter situations, the course emphasizes that proactive planning, regular practice, and individual participation are essential to minimizing harm and protecting both people and facilities.

Course Highlights

  • Types of Workplace Emergencies: Explores the wide range of emergencies that can affect a facility, including natural disasters, fires, chemical spills, gas leaks, terrorist attacks, and active shooter incidents, and explains how the “domino effect” can cause emergencies to escalate if left unchecked.
  • Emergency Action Plan (EAP) Components: Details what a comprehensive EAP must include — warning systems, evacuation routes, emergency contacts, shutdown procedures, and community resources — and explains the role of a crisis management team in developing and maintaining the plan.
  • OSHA’s Evacuation Planning Matrix: Introduces this planning tool for assessing terrorist threat risk, describing the three risk zones (green, yellow, and red) and the facility characteristics used to determine appropriate preparedness measures.
  • Active Shooter Response — Run, Hide, Fight: Covers the recommended survival priorities for active shooter situations, including how to evacuate safely, how to shelter in place effectively, how to interact with law enforcement upon arrival, and when and how to fight as a last resort.
  • Situational Awareness and Hazard Identification: Teaches employees to think like emergency planners by practicing situational awareness, asking “what if” questions, and identifying potential hazards — such as leaky valves, flammable materials, or broken security locks — before they become emergencies.
  • Preventive Maintenance and Reporting: Emphasizes the importance of keeping equipment and systems in good working order, maintaining accurate maintenance records, and reporting physical changes to the facility that could affect emergency response procedures.
  • Tabletop and Live Emergency Drills: Explains the purpose and structure of both tabletop simulations and full-scale live exercises, including how each type of drill is used to test emergency strategies, reinforce individual responsibilities, and identify areas where the EAP may need to be updated.
  • Evacuation Procedures and Accountability: Reviews the importance of knowing primary and alternate escape routes, reporting to designated marshalling points, and conducting headcounts to ensure all personnel are accounted for during an evacuation.
  • Media Relations During Emergencies: Advises employees on how to handle interactions with news reporters during and after an emergency, including the importance of directing all media inquiries to official company communications personnel.
By the end of the course, you will have learned:
  • The types of emergencies most likely to affect a workplace and how to prevent them from escalating
  • The essential components of an Emergency Action Plan and who is responsible for creating and maintaining it
  • How to use OSHA’s Evacuation Planning Matrix to assess your facility’s vulnerability to terrorist threats
  • The run, hide, fight protocol for active shooter situations and how to safely interact with law enforcement responders
  • How to apply situational awareness and “what if” thinking to identify hazards and prepare for emergencies in your work area
  • The role of preventive maintenance and timely reporting in keeping the EAP current and effective
  • How tabletop drills and live exercises are used to test, refine, and practice emergency response procedures
  • Your individual responsibilities during an evacuation, including knowing alarm meanings, exit locations, alternate routes, and marshalling points
  • How to appropriately handle media inquiries during an emergency to protect the integrity of official communications

Course Content