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In a workplace, conflicts that are handled appropriately can be a source of innovation and positive change… both for employees and the companies they work for. But when conflicts go unresolved, they can raise stress levels, interfere with business and even lead to physical violence.

This “Conflict Resolution in the Office” video discuss different types of conflict that you may encounter on the job, how to find lasting solutions to disagreements, and what to do if conflict threatens to get out of control.