This course provides essential training on workplace violence in healthcare settings, ensuring that employees understand the risks, warning signs, and prevention strategies to maintain a safe environment. It covers OSHA guidelines, de-escalation techniques, and response procedures for violent incidents.
Key Highlights:
- Understanding the prevalence of workplace violence in healthcare settings.
- Identifying common sources of violence, including patients, visitors, and employees.
- Recognizing early warning signs of aggression and potential threats.
- Overview of OSHA’s Workplace Violence Prevention Program guidelines.
- The role of security measures such as surveillance, access control, and panic buttons.
- Effective de-escalation techniques to defuse tense situations safely.
- Proper reporting, documentation, and response procedures for violent incidents.
- Support systems for employees affected by workplace violence.
By the end of the course, you will have learned:
- How to recognize potential violent situations and take preventive action.
- Best practices for de-escalating conflicts with patients, visitors, and coworkers.
- The importance of security measures and facility-specific safety protocols.
- Proper documentation and reporting procedures for workplace violence incidents.
- How to contribute to a culture of safety and respect within healthcare environments.
This training equips healthcare employees with the knowledge and skills necessary to prevent, respond to, and mitigate workplace violence, ensuring a safer environment for staff and patients alike.