Workplace violence can occur in any environment, including office settings, where conflicts and stress can escalate into aggressive or violent behavior. This course explores the different types of workplace violence, how to recognize warning signs, and best practices for preventing and responding to violence in an office setting.
Highlights of the course:
- Understanding workplace violence, including physical, verbal, and emotional abuse.
- Identifying common sources of workplace violence, including internal and external threats.
- Recognizing early warning signs of aggressive behavior and potential violence.
- Conflict resolution strategies to de-escalate tense situations.
- Proper procedures for reporting threats, harassment, and violent incidents.
- Guidelines for handling emergency situations, including active shooter scenarios.
- The importance of workplace violence prevention programs and employer responsibilities.
By the end of this course, you will have learned:
- How to identify and respond to potential workplace violence threats in an office environment.
- Techniques for conflict resolution to maintain a safe and respectful workplace.
- The correct procedures for reporting and documenting aggressive behavior.
- Best practices for staying safe in high-risk situations, including violent incidents.
- How to contribute to and support a workplace violence prevention program.