Workplace violence poses a serious risk to employees and organizations, affecting morale, productivity, and overall safety. This course provides essential knowledge on recognizing, preventing, and responding to workplace violence, ensuring a secure and respectful work environment.
Key Learning Points:
- Understanding different types of workplace violence, including physical, verbal, and emotional aggression.
- Identifying warning signs of potential violence, such as mood swings, defensiveness, and reckless behavior.
- Recognizing external threats from customers, vendors, and criminal activity, as well as internal conflicts among employees.
- Best practices for reporting incidents, including threats, harassment, and the presence of weapons.
- Techniques for de-escalating confrontations and handling aggressive behavior calmly and professionally.
- Steps to take in active shooter situations, including evacuation and safe response strategies.
- The importance of workplace violence prevention programs and how organizations can implement proactive measures.
By the end of the course, you will have learned:
- How to recognize early warning signs of potential workplace violence.
- Effective communication and conflict resolution strategies to prevent escalation.
- The proper procedures for reporting threats, intimidation, and violent incidents.
- How to respond safely in dangerous situations, including active shooter events.
- The role of workplace violence prevention programs in maintaining a safe work environment.
This course equips employees with the knowledge and skills needed to prevent and address workplace violence, fostering a safer and more respectful workplace for everyone.